D'chica
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Rash-Free Period Panty & Reusable Sanitary Pads Combo | Skin-Friendly | Antimicrobial Lining | Lasts Up To 1.5 Years | Leakproof & Stain-Free | Black Panty & Assorted Pad
Rash-Free Period Panty & Reusable Sanitary Pads Combo | Skin-Friendly | Antimicrobial Lining | Lasts Up To 1.5 Years | Leakproof & Stain-Free | Black Panty & Assorted Pad
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Description
Description
Rash-Free Period Panty & Reusable Sanitary Pads
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Ditch the waste, embrace the flow: Reusable period power with period panties and reusable pads. Color: Colours will be sent as per availability |
Manufacturer Details
Manufacturer Details
Return & Refund Policy
Return & Refund Policy
Return & Refund Policy
At D’chica, we strive to provide the best customer experience. Please review our return and exchange policy carefully before initiating a request.
1. Exchange Policy
We offer exchanges for eligible products within 7 days from the date of delivery.*
To ensure a smooth exchange process, please retain proof of transaction, such as reverse pickup slips or package photos.
✅ Exchangeable Items:
Bras & Camisoles – Eligible for size-related exchanges only. The product must be in its original condition with tags and packaging.
Outerwear Apparel – Return/exchange allowed for unused products with original tags & packaging.
First exchange will be free shipping, for subsequent exchanges if any shipping cost of Rs.100 to be borne by the customer.
🚀 Easy Exchange Process:
Click here to initiate an exchange:
🔗 Exchange Request Portal
Or click on the chat with us icon at the bottom of the page to connect with customer care. You can also drop an email to customercare@dchica.in
📦 Exchange Dispatch Timeline:
Once we receive and verify the returned product, we will initiate the exchange.
If the product fails the quality check (used condition/different item returned), the exchange will not be processed. The customer can request a reshipment of the product they sent, with shipping costs to be borne by the customer.
2. Non-Returnable & Non-Exchangeable Items
For hygiene and safety reasons, we do not accept returns or exchanges for the following:
🚫 Non-Returnable Items:
Panties, Period Panties, Shapewear, Sanitary Pads, Hygiene Items, Lingerie Sets, Mystery Boxes, Stockings, Freebies, and Bra Straps
Mystery Boxes, Freebies, and Bra Straps
🔎 Important: Please check size charts and product details carefully before purchasing.
3. Refund Policy
🔄 Refunds are processed only in exceptional cases:
Refunds are issued only if:
The requested size is unavailable for exchange.
The order is cancelled before dispatch.
Refund Timeline:
Processing Time: 7-14 business days.
Refund Method: Cashfree payment link (sent via SMS) or bank transfer upon sharing banking details.
🚀 Fastest Alternative: We recommend exchanging your item instead of requesting a refund.
4. Exceptions to Exchange & Refund Policy
Sale & Clearance Items: Products purchased during discounted sales or special deals are non-returnable and non-exchangeable, except in the case of manufacturing defects.
5. Warranty & Guarantee
D’chica offers a warranty on manufacturing defects only.
✔ Covered Under Warranty:
Faulty stitching, defective materials, or product defects present before use.
❌ Not Covered:
Normal wear & tear, accidental damage, misuse, improper care, third-party alterations, or modifications.
6. Need Assistance?
Our customer support team is happy to assist you!
📧 Email: customercare@dchica.in
📞 Phone: +91 7065569974, +91 7065095402
📅 Availability: Monday to Saturday, 10:00 AM – 6:00 PM (IST)
