D'CHICA ASSORTED PACK OF 3 LEAKPROOF & REUSABLE PERIOD UNDERWEAR | ANTIMICROBIAL LINING | NO PAD NEEDED

REUSABLE PERIOD UNDERWEAR

Say goodbye to the discomfort of bulky pads and tampons, and hello to the revolution of period panties!

Product Features
Material - Innermost Lining - Anti Microbial Fabric. Stretchable Cotton Lycra
Pattern - Hipster
Texture - Combed cotton. Cat print & solid blue

Color: Colours will be sent as per availability

Special Features
3rd Party Lab Tested for PFAS and Phthalate only. Comfortable to be worn while sleeping, travelling, playing sports and unsure period dates.

How To Use / Wash
You can wear them normally like underwear.
Rinse the underwear with cold water.
Machine wash post-rinsing out menstrual fluid or hand wash like regular underwear.
During heavy periods, it is advisable to change your panties more than once a day.

Disclaimer
Safety Claim is based on sample Period Panties testing free of PFAS and phthalate only. We do not make any all-encompassing safety claims for parameters we have not tested or are unaware of.

Note
We'll do our best to send the exact print/color you see in the image. But if we're running low on stock, we might send something similar. Don't worry, if it's a dark color in the image, we'll send a dark color.

Return & Refund Policy

At D’chica, we strive to provide the best customer experience. Please review our return and exchange policy carefully before initiating a request.

1. Exchange Policy

We offer exchanges for eligible products within 7 days from the date of delivery.*

To ensure a smooth exchange process, please retain proof of transaction, such as reverse pickup slips or package photos.

✅ Exchangeable Items:

Bras & Camisoles – Eligible for size-related exchanges only. The product must be in its original condition with tags and packaging.

Outerwear Apparel – Return/exchange allowed for unused products with original tags & packaging.

First exchange will be free shipping, for subsequent exchanges if any shipping cost of Rs.100 to be borne by the customer.

🚀 Easy Exchange Process:
Click here to initiate an exchange:
🔗 Exchange Request Portal

Or click on the chat with us icon at the bottom of the page to connect with customer care. You can also drop an email to customercare@dchica.in

📦 Exchange Dispatch Timeline:

Once we receive and verify the returned product, we will initiate the exchange.

If the product fails the quality check (used condition/different item returned), the exchange will not be processed. The customer can request a reshipment of the product they sent, with shipping costs to be borne by the customer.

2. Non-Returnable & Non-Exchangeable Items

For hygiene and safety reasons, we do not accept returns or exchanges for the following:

🚫 Non-Returnable Items:

Panties, Period Panties, Shapewear, Sanitary Pads, Hygiene Items, Lingerie Sets, Mystery Boxes, Stockings, Freebies, and Bra Straps

Mystery Boxes, Freebies, and Bra Straps

🔎 Important: Please check size charts and product details carefully before purchasing.

3. Refund Policy

🔄 Refunds are processed only in exceptional cases:

Refunds are issued only if:

The requested size is unavailable for exchange.

The order is cancelled before dispatch.

Refund Timeline:

Processing Time: 7-14 business days.

Refund Method: Cashfree payment link (sent via SMS) or bank transfer upon sharing banking details.

🚀 Fastest Alternative: We recommend exchanging your item instead of requesting a refund.

4. Exceptions to Exchange & Refund Policy

Sale & Clearance Items: Products purchased during discounted sales or special deals are non-returnable and non-exchangeable, except in the case of manufacturing defects.

5. Warranty & Guarantee

D’chica offers a warranty on manufacturing defects only.

✔ Covered Under Warranty:

Faulty stitching, defective materials, or product defects present before use.

❌ Not Covered:

Normal wear & tear, accidental damage, misuse, improper care, third-party alterations, or modifications.

6. Need Assistance?

Our customer support team is happy to assist you!

📧 Email: customercare@dchica.in
📞 Phone: +91 7065569974, +91 7065095402
📅 Availability: Monday to Saturday, 10:00 AM – 6:00 PM (IST)